Consumeradvice

Retail

COVID-19 & Faulty Goods: Know Your Rights

Throughout the public health crisis and resulting lockdown restrictions, consumeradvice.scot has received a significant increase in the number of cases relating to faulty goods and safety concerns. Between April and July this year, we have seen faulty goods cases increase by nearly 110%. Since March, Scottish consumers have witnessed a seismic change in how they interact with, and …

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Advice Direct Scotland Lockdown Survation Poll

Advice Direct Scotland has conducted a nationwide Survation Poll assessing public opinion on a number of issues which have compounded by the public health crisis, including employment and travel. In light of the easing of lockdown restrictions in Scotland, we also sought to assess citizens’ feelings on returning to pre-lockdown activities, such as visiting bars …

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Lockdown: An Opportunity to Prepare, Plan and Get Your Ducks in a Row

Coronavirus has completely changed our daily lives; from the ability to see friends and family members to simple things such as popping to the shops for a loaf of bread. Reading through social media and the news is important in keeping up to date with the latest happenings but can leave us with a sense …

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Brighthouse Collapse – What Does This Mean For Consumers?

This afternoon (30th March 2020), the announcement was made that Brighthouse (the biggest rent-to-own operator in the UK) had collapsed, raising questions for many consumers with regards to their rights under prior hire purchase agreements. ‘Hire-purchase’, ‘conditional sale agreement’ or ‘rent-to-own’ are all generally used to refer to an agreement between a lender (in this case Brighthouse) and a …

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Boxing for a Bargain – Boxing Day and January Sales: Avoiding ‘Binge Buying’ and Fighting in the Aisles

In 2018 it was estimated that on Boxing Day alone, UK consumers spent approximately £8.8 million a minute on sales which offered up to 90% off the regular ‘day-to-day’ prices. The enticement of the massive reduction in the regular price of items for consumers can mean that many make purchases that are not entirely necessary. …

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“Waste not want not” – Avoiding Food waste – Food Planning for Christmas Day and Making the Most of Leftovers

It’s the most wonderful time of the year and unfortunately the most wasteful in terms of the amount of food that is bought, cooked and ultimately disposed of. Christmas is a costly time for the majority of consumers, with last year’s average spend on food, drink and festive treats stacking up to a gigantic estimate …

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