Ofgem Archives - Consumeradvice

I have really struggled to afford my energy bills over the last two years and was pleased to hear that the price cap will be lowered soon. However, I still don’t really know what this means for me and if I’ll see my bills come down. Can you help?

Energy, Ofgem / June 15, 2023 June 15, 2023

The new Ofgem energy price cap, which comes into effect on July 1, will mean that the annual bill for a typical household will fall to £2,074. This represents a 17 per cent reduction on the current level of £2,500 a year and follows recent falls in wholesale energy prices. Energy regulator Ofgem’s cap is …

I have really struggled to afford my energy bills over the last two years and was pleased to hear that the price cap will be lowered soon. However, I still don’t really know what this means for me and if I’ll see my bills come down. Can you help? Read More »

I am really struggling with all my bills lately, with my gas and electric bills overdue, and my supplier is threatening to move me onto a prepayment meter going forward. I have never been in this situation before and am already limiting my usage. Can you help?

Cost of Living, Energy, Enforcement Action, Ofgem / September 5, 2022 September 5, 2022

I am sorry to hear that you are struggling with your bills. Increases to energy costs and other goods and services has meant that everyone is feeling the pinch. It is important to remember that you are not alone in your situation, and help is available with debt and energy costs. Enforcement & Supplier Action …

I am really struggling with all my bills lately, with my gas and electric bills overdue, and my supplier is threatening to move me onto a prepayment meter going forward. I have never been in this situation before and am already limiting my usage. Can you help? Read More »

Energy Bills – Demystifying the Jargon & Sources of Support

Consumer Protection, Cost of Living, Debt, Debt & Money, Energy, Finance, Ofgem, Saving Money, Tax / April 6, 2022 April 6, 2022

With all the recent news about energy increases, price hikes, and everything else that is going on in the world, it’s easy to get bogged down and confused by the jargon being used. When it comes to how we spend our money, being in the know and understanding where it is going is more important …

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Ofgem Announcement – Assistance for consumers struggling with energy bills

Consumer Protection, Consumer Rights, Consumer Spending, Cost of Living, Debt, Debt & Money, Energy, Finance, Ofgem / October 19, 2020 March 21, 2022

On 19th October 2020, Ofgem (the Office of Gas and Electricity Markets) announced plans to strengthen protections for energy customers who are struggling to pay their energy bills. From the 15th of December, these proposed new protections will be in place for energy customers. These will come in the form of new licence rules for …

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