Consumeradvice

Building Work

I have had a landscape gardener working at my property, and they have told me they are nearly finished. They have supplied me with my final bill, which is almost double what was initially agreed. I do not think this is right. Can you help?

When contracting with a trader to provide a service, the agreements on a final price can differ. Some tradesmen may offer an estimate at the beginning of the job, whilst others may have agreed a set price with you based on the specifications the work. Quotes vs Estimates A set price is often referred to …

I have had a landscape gardener working at my property, and they have told me they are nearly finished. They have supplied me with my final bill, which is almost double what was initially agreed. I do not think this is right. Can you help? Read More »

I had work completed on my home, but it has not been finished correctly by the tradesmen, and I don’t know what to do. Can you help?

When you hire a trader to carry out work on your property, the Consumer Rights Act 2015 states that the trader should carry out that work using ‘reasonable care and skill’. That is a job that is completed to the level of care and skill expected of a competent trader within their profession. If you believe the level …

I had work completed on my home, but it has not been finished correctly by the tradesmen, and I don’t know what to do. Can you help? Read More »

My neighbours and I employed a builder to complete work in a communal area of our building. A price was agreed at the beginning of the process, with a further increase agreed halfway through but we have now received a bill with VAT added on. Can they do this?

Whether or not the tradesman is able to add on VAT at the end of the job will depend on the agreement that you made with them previously. When employing a tradesman to carry out work, it is important to ensure we get an idea of costs in advance of them starting work. Estimates vs …

My neighbours and I employed a builder to complete work in a communal area of our building. A price was agreed at the beginning of the process, with a further increase agreed halfway through but we have now received a bill with VAT added on. Can they do this? Read More »

Construction During Lockdown – Renovations, Restrictions, and Consumer Rights

For home and property owners, Scotland’s lockdown restrictions entail ongoing constraints to residential construction and renovation. It is beneficial to be mindful of the limitations, practices, and approaches when contracting or completing work on your home or building during lockdown. With Scotland set to remain under an extended lockdown until mid-February, following new guidance from …

Construction During Lockdown – Renovations, Restrictions, and Consumer Rights Read More »