When someone rings your doorbell offering to clean your driveway, it can be tempting to take them up on the offer, especially if your driveway could use some attention. However, it’s crucial to ensure that the person at your door is a legitimate trader and not a scammer. In Scotland, many people fall victim to cold-calling scams each year, so taking precautions is essential. Here’s how to decide whether you should hire them.

Receiving a cold call from an energy company can be unsettling, especially if you're unsure whether it's legitimate. Scammers often pose as representatives from well-known companies to trick you into giving up personal information or agreeing to fraudulent deals. Here are some simple steps you can take to ensure the call is genuine and protect yourself from potential scams.

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Consumer Rights Confirmed. Under the Consumer Rights Act (as with the Sale of Goods Act) all products must be of satisfactory quality, …

Scams are becoming increasingly common, with scammers constantly finding new ways to trick consumers into parting with their money. Advice Direct Scotland’s …

Online purchases have become increasingly common among consumers, especially since the beginning of the COVID-19 pandemic. In 2022, a third of all …

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If you are experiencing an issue with your energy supplier, you should contact them in the first instance. Suppliers should have their …

Depending on whether you are purchasing from a company or an individual, you will have different rights available to you. Because there …