Scams are becoming increasingly common, with scammers constantly finding new ways to trick consumers into parting with their money. Advice Direct Scotland’s Scamwatch app has seen a 50% increase in scams reported over the last year. Types of ticketing scams Ticketing scams involve scammers using a range of methods to get money for non-existent tickets …
Online purchases have become increasingly common among consumers, especially since the beginning of the COVID-19 pandemic. In 2022, a third of all retail purchases took place online, with the trend set to continue. Unfortunately, there are risks associated with these purchases. There is a lack of purchase security in place, compared to purchasing in-person. With …
School Clothing Grant With schools returning from the summer holidays, many parents are worried about the costs associated with sending their children back to school. For those struggling to pay for school uniforms, there is additional support available in the form of the School Clothing Grant. The grant provides eligible parents or guardians with at …
If you are experiencing an issue with your energy supplier, you should contact them in the first instance. Suppliers should have their contact details clearly outlined on any correspondence to you, and on their website. Before contacting your supplier, you should ensure you have your account number to hand. This should be provided on any …
Depending on whether you are purchasing from a company or an individual, you will have different rights available to you. Because there aren’t as many requirements set by law, buying privately can be very risky. What are the legal requirements? When buying goods from a trader, the law states they should be of satisfactory quality, …
Contact your supplier Customers experiencing financial difficulties that may put them at risk of self-disconnection should, in the first instance, contact their energy supplier. There are provisions in place to ensure anyone who is on a pre-payment meter and is struggling or rationing energy to get by can stay on supply. If you have debt …
Shoppers across Scotland have been urged to be on their guard against scams as Amazon Prime Day gets underway. Amazon Prime Day returns tomorrow and runs until Wednesday, with major discounting on the site. Look out for suspicious emails and texts Bargain hunters have been encouraged to stay safe while shopping online and remain cautious …
If you cancel a package holiday, you will likely have to pay a cancellation fee. If the company you used to book cancels the holiday, they must provide you with a full refund within 14 days of the cancellation. Cancelling without incurring a fee There are some circumstances in which you may be entitled to …
Shopping centres, supermarkets and some private residential estates are classed as private land. Sometimes the owners of the land will employ the services of a private company to manage their land or car parks. When you park on private land or a private car park, you’re entering into a contract with the landowner. Any signs …
The new Ofgem energy price cap, which comes into effect on July 1, will mean that the annual bill for a typical household will fall to £2,074. This represents a 17 per cent reduction on the current level of £2,500 a year and follows recent falls in wholesale energy prices. Energy regulator Ofgem’s cap is …
